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Talk:Enterprise feedback management

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EFM systems producers

Main producers of EFM systems include:

  • Acuigen
  • Alterna CX
  • Blend New Research
  • Clarabridge
  • Clicktools
  • Confirmit
  • Cvent Web Surveys
  • CX Group
  • CX Index
  • Data Illusion
  • DataCycles
  • DatStat
  • Dub Studios
  • eLustro
  • Empathica
  • Enetrix
  • EpiAnalytics
  • Feedbackstr
  • Fizzback
  • GfK Echo
  • Gigya
  • Grimmersoft
  • InMoment (formerly Mindshare Technologies)
  • Inquisite
  • Interview SA
  • InTouch Solutions
  • Invoke Solutions
  • Inworks
  • JD Power VoX
  • Kinesis Survey Technologies
  • Kinetic Data
  • MaritzCX
  • MarketTools
  • Medallia
  • MyFeelBack
  • myK (Make Your Knowledge)
  • mySurveyLab.com
  • Netigate
  • NetReflector
  • Qualtrics
  • Questback
  • Ransys
  • RapidSoft
  • ResponseTek Networks Corp.
  • RightNow Technologies
  • Satmetrix
  • Spectos GmbH
  • SPSS Inc.
  • SurveyMonkey
  • Surveynomics
  • SynGro Limited
  • TalkFreely
  • UseResponse
  • Verint Systems
  • Vision Critical
  • Voxco
  • WorldAPP
  • XTCO
  • Zarca Interactive

Forrest Inc.[1] divides these vendors in several segments: satisfaction and loyalty solution providers (InMoment, MaritzCX, Medallia, Blend New Research), market insights platform providers (Confirmit, SPSS, Qualtrics), and self-service survey tools providers (SurveyMonkey,ClickTools, MarketTools).

References

  1. ^ Marisa Peacock (6 October 2011). "Capturing the Wave: Forrester's View of Enterprise Feedback Management". CMSWire.com. Retrieved 2016-07-21.